If you have any comments or suggestions, we would be pleased to accept them at our Gurgaon address. Same can also be submitted to us at our email id – email@example.com
We will only keep your information for as long as we are either required to by regulation as per India Govt. regulations or as is applicable for the purposes for which it was submitted.
You can visit the Site and browse without having to share any personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account with the site or our affiliate sites which are running as landing pages and getting re-directed to www.grahinisuperstore.com for details of deal or log on with your user name and password for entering a purchase agreement.
We may collect various personal details if you place an order for a product to us on the Site.
We collect, store and process your data for processing your purchase on the Site this helps us in serving you better for any possible later claims, and to provide you with best of our services. We may collect your title, name, gender, email address, postal address, city, state, Country, delivery address (if different), telephone number, mobile number, amount, currency, Credit/Debit card or bank account details etc.
We require this information in order to allow you to proceed with your online order for a service/ product. We may use details provided to the site to process payment for the product and deliver the services/product to you. We also use this data to inform you when the product is in transit or about to be delivered.
We may share your name and address to a third party engaged with us in order to make delivery of the services/product to you (for example to our courier or supplier).
We may also share your data with our affiliates/franchisees/agents. You further authorize the affiliates/agents franchisees to use this information to sell products to you directly or indirectly.
We may also use your data in order to manage the Site, collect payment from you, enable you to subsequently use parts of the Site, detect any fraud or Site abuses, send you information relevant to the Site or our products, and in case we have any queries or new promotional information. Payments that you make through the Site will be processed by our company Grahini Super Store, a partnership firm registered in Gurgaon, Haryana, India.
You must only submit to the site or our affiliates or franchisees or agent that information which is accurate and not misleading and you must keep your records up to date and inform us of changes.
Your actual order details may be stored with us and you may access this information by logging into your account on the Site. You can reset your password if you forget your credentials. You can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and edit your address details, bank details and any newsletter subscriptions to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, SMS updates, anything relating to other companies in our group or our business partners. You can unsubscribe our newsletter services by clicking on Unsubscribe option ot writing to us at firstname.lastname@example.org . Kindly note that unsubscribing from one medium does not automatically lead to unsubscription from the other. Within 2 weeks (days which are neither (i) a Saturday or Sunday, nor (ii) a public holiday anywhere in India) of receipt of your instruction we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification.
Under no circumstances do we rent, trade or share your personal information that we have collected with any other company for their marketing purposes without your consent. We reserve the right to communicate your personal information to any third party or regulatory authorities that makes a legally-compliant request for its disclosure.
Credit Check and Fraud Prevention
We use standard and authorized payment services and our Credit Check and Fraud Prevention policies are aligned to these companies. All disputes would be handled at Gurgaon courts.
For any competition we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.
The permission for data recording and storage may at any time be cancelled with on-going effect.
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.